FAQs – Frequently Asked Questions and More

What metals do you use in your work?

I mainly work in Argentium Silver .930 and Fine Silver .999. (Traditional Sterling Silver is .925). I prefer working with Argentium and Fine silver for their brighter color and their work-ability. I accent some of my work with copper and gold (14K and 22K).

Our silver is recycled silver.

Why is your silver work marked .925?

We mark all of our silver work .925. Most people are familiar with the .925 marking and since our work is of a higher silver content it meets and exceeds the requirement of the .925 hallmark.

What type of stones do you use?

I use natural stones in my work. The stones are either left in their natural state, polished, cut into cabochon or faceted. The stones are purchased through a number of high quality resources and many of the unique stones are found and cut by independent artists.

Do you do custom work?

Yes. Please contact me directly at sales@donamiller.com to discuss a custom piece.

Will you use my stone in a custom piece?

It depends on the stone and the custom work. Please contact me at sales@donamiller.com to discuss.

How is your work made?

All of my work is hand crafted using traditional metal working and modern metal clay techniques. My hammers are my favorite tool!

Where is your work made?

All of the pieces are made her in my studio in Montana.

I've lost an earring, can I get a replacement?

Generally yes. The only exception would be if there are unique stones that I cannot source.

The best way is to contact me at sales@donamiller.com. I will have you ship the remaining earring for creating a match.

Do you size rings?

Generally I will size any ring I have made. The exception – there are some designs that do not allow for re-sizing. I do not re-size rings I have not created.

Do you do repair work?

I will repair and item I have created provided it has not been previously repaired by another jeweler. I do not do repair work on items I have not created.

Do you work in gold?

At this time I only use gold as an accent in my work.

Is your work nickle-free.

Yes. All of my work is nickle-free.

How long does it take to ship?

Most work ships within 3 – 5 days as most pieces are created per order. If you need something faster, contact us at sales@donamiller.com and we will see if we can make that happen for you.